Data protection

Datenschutz

We are very pleased about your interest in our company. Data protection has a particularly high priority for us. The use of our website is possible without any indication of personal data. However, if a data subject wants to use special services of our enterprise via our website, processing of personal data could become necessary. If processing of personal data is necessary and there is no legal basis for such processing, we will generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the country-specific data protection regulations applicable. By means of this data protection declaration, our company would like to inform the public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed of their rights by means of this data protection declaration.

As the controller, our company has implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through this website. Nevertheless, Internet-based data transmissions may be subject to security vulnerabilities, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

1. data protection at a glance

General Information

The following notices provide a simple overview of what happens to your personal data when you visit this website. Personal data is any data by which you can be personally identified. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

Data Collection on this Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find their contact details in the site's legal notice.

How do we collect your data?

We collect your data when you provide it to us. This can include data that you enter into a contact form, for example.

Other data is automatically collected or with your consent when you visit the website through our IT systems. These are primarily technical data (e.g., internet browser, operating system, or time of page access). This data is collected automatically when you enter this website.

What do we use your data for?

Some of the data is collected to ensure the proper functioning of the website. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right to receive information about the origin, recipient, and purpose of your stored personal data at any time, free of charge. You also have the right to request the correction or deletion of this data. If you have given consent for data processing, you can revoke this consent at any time for the future. Furthermore, you have the right to request, under certain circumstances, the restriction of the processing of your personal data. You also have the right to lodge a complaint with the relevant supervisory authority.

For this and other questions regarding data protection, you can contact us at any time using the address provided in the legal notice.

Analysis Tools and Third-Party Tools

When you visit this website, your surfing behavior may be statistically analyzed. This is done primarily with cookies and with so-called analytics programs.

Detailed information about these analytics programs can be found in the following privacy policy.

2. Hosting and Content Delivery Networks (CDN)

External Hosting

This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host's servers. This may include, in particular, IP addresses, contact requests, meta and communication data, contract data, contact details, names, website access, and other data generated via a website.

The use of the host is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR).

Our host will only process your data to the extent necessary to fulfill its performance obligations and will follow our instructions regarding this data.

Conclusion of a Data Processing Agreement

To ensure data processing in compliance with data protection laws, we have concluded a data processing agreement with our host.

3. General Information and Mandatory Information

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with legal data protection regulations and this privacy policy.

When you use this website, various personal data is collected. Personal data is data that can be used to personally identify you. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission over the Internet (e.g., when communicating by email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.

Responsible Party Notice

The responsible party for data processing on this website is:

Lisa Meyer
Viking Telecom Business Service GmbH
Konrad-Zuse-Ring 28
24220 Flintbek

Phone: +49 4347 99 90-0
Email: in@vtbs.net

The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data (e.g., names, email addresses, etc.).

Revocation of Your Consent to Data Processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. An informal email to us is sufficient for this purpose. The legality of the data processing carried out before the revocation remains unaffected by the revocation.

Right to Object to Data Collection in Special Cases and Direct Marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)(e) OR (f) GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION, INCLUDING PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED IN THIS DATA PROTECTION DECLARATION. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21(1) GDPR).

IF YOUR PERSONAL DATA IS BEING PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING TO THE EXTENT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21(2) GDPR).

Right to Lodge a Complaint with a Supervisory Authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, place of work, or the place of the alleged infringement. The right to lodge a complaint is without prejudice to other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically on the basis of your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done to the extent technically feasible.

SSL or TLS Encryption

For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from "http://" to "https://" and by the lock symbol in your browser line.

When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Information, Deletion, and Correction

Within the framework of the applicable legal provisions, you have the right to obtain free information about your stored personal data, their origin and recipients, and the purpose of data processing, and, if applicable, a right to correct or delete this data. For further questions regarding personal data, you can contact us at any time using the address provided in the imprint.

Right to Restrict Processing

You have the right to request the restriction of the processing of your personal data. To do so, you can contact us at any time using the address provided in the imprint. The right to restrict processing exists in the following cases:

If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the examination, you have the right to request the restriction of the processing of your personal data.
If the processing of your personal data is unlawful/unlawfully happening, and you oppose the erasure of the personal data, instead, you request the restriction of the use of your personal data.
If we no longer need your personal data, but you require it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of the processing of your personal data instead of its erasure.
If you have objected pursuant to Art. 21(1) GDPR, an assessment of your and our interests must be carried out. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, these data, apart from their storage, may only be processed with your consent or for the assertion, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of significant public interest of the European Union or a member state.

Objection to Promotional Emails

The use of contact data published in the context of the imprint obligation for the transmission of not expressly requested advertising and information materials is hereby contradicted. The operators of the pages expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, for example through spam emails.

4. Data Collection on this Website

Cookies

Our websites use so-called "cookies." Cookies are small text files that do not harm your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (persistent cookies) on your device. Session cookies are automatically deleted after your visit ends. Persistent cookies remain stored on your device until you delete them yourself or they are automatically deleted by your web browser.

In some cases, cookies from third-party companies can also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services provided by the third-party company (e.g., cookies for payment processing).

Cookies serve various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or video display). Other cookies are used to analyze user behavior or display advertisements.

Cookies that are necessary to carry out the electronic communication process (necessary cookies) or to provide certain functions you desire (functional cookies, e.g., for the shopping cart function) or to optimize the website (e.g., cookies for measuring web traffic) are stored based on Art. 6(1)(f) GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of its services. If consent for cookie storage has been requested, the storage of the respective cookies is based exclusively on this consent (Art. 6(1)(a) GDPR); consent can be revoked at any time.

You can configure your browser to notify you about the setting of cookies, allow cookies only on an individual basis, exclude the acceptance of cookies for specific cases or in general, and enable the automatic deletion of cookies when you close your browser. Disabling cookies may limit the functionality of this website.

If cookies are used by third-party companies or for analytical purposes, we will inform you separately in this privacy policy and, if necessary, request your consent.

Server Log Files

The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

Browser type and browser version
Operating system used
Referrer URL
Host name of the accessing computer
Time of the server request
IP address

These data are not merged with other data sources.

The collection of this data is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in the technically error-free display and optimization of their website – for this purpose, server log files must be recorded.

Contact Form

If you send us inquiries via the contact form, your information from the inquiry form, including the contact details you provided there, will be stored by us for the purpose of processing the inquiry and for any follow-up questions. We do not pass on this data without your consent.

The processing of this data is based on Art. 6(1)(b) GDPR if your request is related to the fulfillment of a contract or is required to carry out pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries directed to us (Art. 6(1)(f) GDPR) or on your consent (Art. 6(1)(a) GDPR) if this has been requested.

The data you enter in the contact form will remain with us until you ask us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially retention periods – remain unaffected.

Inquiries via Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry, including all resulting personal data (name, inquiry), will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

The data you send to us via contact inquiries will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for data storage no longer applies (e.g., after your request has been processed). Mandatory legal provisions – especially legal retention periods – remain unaffected.

5. Newsletter

Newsletter Data

If you wish to subscribe to the newsletter offered on the website, we require your email address as well as information that allows us to verify that you are the owner of the provided email address and consent to receive the newsletter. Further data is not collected or is only collected on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

The processing of data entered into the newsletter subscription form occurs exclusively based on your consent (Art. 6(1)(a) GDPR). You can revoke your consent to store the data, email address, and their use for sending the newsletter at any time, for example, using the "unsubscribe" link in the newsletter. The legality of the data processing already carried out remains unaffected by the revocation.

Data submitted in the newsletter subscription form will be retained by us until you unsubscribe from the newsletter or the newsletter service provider and will be deleted from the newsletter distribution list after you unsubscribe from the newsletter. Data that has been stored for other purposes with us remains unaffected.

Once you have been removed from the newsletter distribution list, your email address may be stored in the newsletter blacklist by us or the newsletter service provider to prevent future mailings. The data from the blacklist is used only for this purpose and not merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6(1)(f) GDPR). The storage in the blacklist is unlimited. You can object to the storage if your interests outweigh our legitimate interest.

6. Plugins and Tools

YouTube with Enhanced Privacy Mode

This website embeds videos from YouTube. The operator of the website is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

We use YouTube in enhanced privacy mode. According to YouTube, this mode ensures that YouTube does not store information about visitors to this website before they watch the video. However, the extended privacy mode does not necessarily exclude data transmission to YouTube partners. Regardless of whether you watch a video, YouTube establishes a connection to the Google DoubleClick network.

When you start a YouTube video on this website, a connection to YouTube's servers is established. This tells the YouTube server which of our pages you have visited. If you are logged into your YouTube account, you enable YouTube to directly associate your browsing behavior with your personal profile. You can prevent this by logging out of your YouTube account.

Furthermore, after starting a video, YouTube may store various cookies on your device. These cookies can be used by YouTube to obtain information about visitors to this website. Among other things, these cookies are used to collect video statistics, improve user-friendliness, and prevent fraud. The cookies remain on your device until you delete them.

Possible additional data processing operations may be triggered after starting a YouTube video, over which we have no influence.

The use of YouTube serves the purpose of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6(1)(f) GDPR. If consent has been requested, the processing is carried out exclusively based on Art. 6(1)(a) GDPR; consent is revocable at any time.

For more information on YouTube's privacy, please refer to their privacy policy at: https://policies.google.com/privacy?hl=en.

5. Analysis Tools and Advertising

Google Analytics

This website uses features of the Google Analytics web analytics service. The provider is Google Ireland Limited ("Google"), Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics enables the website operator to analyze the behavior of website visitors. The website operator receives various usage data, such as page views, length of stay, operating systems used, and the user's origin. This data may be aggregated by Google into a profile that is associated with the respective user or their device.

Google Analytics uses technologies that allow the recognition of the user for the purpose of analyzing user behavior (e.g., cookies or device fingerprinting). The information about the use of this website collected by Google is usually transferred to a server in the USA and stored there.

The use of this analysis tool is based on Art. 6(1)(f) GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize both its website and its advertising. If consent has been requested (e.g., consent to store cookies), the processing is carried out exclusively based on Art. 6(1)(a) GDPR; the consent can be revoked at any time.

Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://privacy.google.com/businesses/controllerterms/mccs/.

IP Anonymization

We have activated the IP anonymization function on this website. This means your IP address is shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases is the full IP address sent to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide further services related to website usage and internet usage to the website operator. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

Browser Plugin

You can prevent Google from collecting and processing your data by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

For more information on how user data is handled at Google Analytics, please refer to Google's privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

Data Processing Agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

Storage Duration

Data at user and event level stored by Google, which are linked to cookies, user IDs (e.g., user ID) or advertising IDs (e.g., DoubleClick cookies, Android advertising ID), will be anonymized or deleted after 14 months. Details can be found here: https://support.google.com/analytics/answer/7667196?hl=en

Source: https://www.e-recht24.de